A home care agency will provide bespoke, intimate care at home for yourself or your loved one, offering up to 24-hour care. Therefore, choosing the right homecare company is vital to ensure you are happy with your service. There are myriad considerations to make, but knowing what you need to keep an eye out for makes the task much easier to approach. Here are a few things to expect from a good homecare agency.
You have a bespoke care plan that meets your specific needs
Your home care services are about you. This means that they are, by definition, bespoke services. Your care workers should be specifically trained to support you in any individual needs you may have, such as disabilities, sensory impairments, or cultural and religious requirements. You should also receive a care plan that includes any specific health problems, disabilities, or other bespoke needs you may have.
You feel safe and comfortable with the service
You should be able to build trust with your care workers, so you should be able to see the same care workers regularly, not new staff on each visit. Care staff cannot become properly familiar with your specific wants and needs if you cannot build a relationship with them.
Any changes are announced in advance
Receiving home care can be anxiety inducing, inviting strangers into your home to help you with daily tasks or social events. To help ease this anxiety, no schedule or staffing changes should be dropped on you last minute.
You regularly engage with your care plan
Your needs are not static and your care should not become stagnant! Your home care workers should be regularly engaging with you to ensure your care plan is still optimal, and should be updating your care diary each time they visit. You should conduct a care plan review within the first six weeks of your home care services, to ensure your home care plan is perfect for you.
Knowing what to look for and what you should expect from a good homecare agency can be incredibly helpful when you are looking for a homecare agency. We hope that this has been helpful in your journey of looking for a homecare provider.
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